Non-Verbal Communication During a Job Interview

Non-Verbal Communication During a Job Interview While discussing non-verbal communication in a Business Communications course I am teaching, the discussion turned to job interviews and how non-verbal communication can affect the interview outcome. The ideas we discussed are applicable to anyone going through a job search. First, where do you sit during a job interview? If the table is a traditional rectangle table, there is a “head of the table” position. In general, someone that sits there is seeking to take control of the situation and assume a leadership role. For those whom I coach, I recommend they ask the interviewer where they should sit, or they should choose a side of the table, rather than the head position. Secondly, we discussed the handshake. A firm handshake is a must during the interview process. It signifies confidence, assuredness, and someone that understands the importance of a first impression. The so-called ‘dead fish’ handshake is a poor way to start an interview and shows the interviewer that the interviewee is either unsure of himself or herself. Once the interview has started, eye contact becomes an important factor. While being interviewed, it is important to maintain eye contact with the interviewer and show that you are confident with your answers. By practicing and role-playing interview questions prior to the actual interview, you are much more likely to be confident with your answers during the meeting. Finally, remember those non-verbal communication signals that should be avoided. For example, clicking a pen incessantly, twirling your hair, clearing your throat continuously, and tapping your foot can all signify nervousness. If you take the time to practice potential interview questions and prepare for the interview, don’t forget about the non-verbal cues. Ask someone to role-play the interview and take note of the non-verbal and verbal signals you transmit during the process. This will help you to project a poised, confident, and employee-ready delivery during the interview.